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Additional Information
Troubleshooting
If you experience any of the following
difficulties while using the player, use this
troubleshooting guide to help remedy the
problem before requesting repairs. Should
any problem persist, consult your nearest
Sony dealer.
Power
The power will not turn on.
, If you are using the player with the
rechargeable battery, you cannot turn on the
player using the remote. Press
NX on the
monitor unit or player.
, Check that the rechargeable battery or power
cord is connected securely.
, The rechargeable battery is not charged.
, Check that the rechargeable battery is
connected correctly (page 18).
The power is turned off.
, The Auto Power Off function is activated
(page 22).
Picture
There is no picture, or the picture is
black and white.
, The disc is not placed correctly.
, The connecting cords are not connected
securely. (Reconnect the AV output adaptor or
monitor unit after turning off the power.)
, The connecting cords are damaged.
, The player is not connected to the correct TV
input jack (page 53).
, The video input on the TV is not set so that you
can view pictures on the player.
, (Hong Kong, China and tourist models only)
Depending on the TV, the picture on the
screen is shown in black and white when you
play a disc recorded in the NTSC color system.
Picture noise appears.
, The disc is dirty or flawed.
, If the picture output from your player goes
through your VCR to get to your TV, the copy-
protection signal applied to some DVD
programs could affect picture quality. If you
still experience problems even when you
connect your player directly to your TV,
please try connecting your player to your TV’s
S video input (page 53).
, If the color system of your player does not
match with that of your TV, change the color
system of the player. For details, see page 62.
(You cannot change the color system of the
DVD disc itself.)
Even though you set the aspect ratio
in “TV TYPE” in “CUSTOM SETUP,”
the picture does not fill the screen.
, The aspect ratio of the disc is fixed on the
DVD.
The aspect ratio of the picture appears
incorrectly on the monitor unit.
, The AV output adaptor is connected when
“TV TYPE” is set to “16:9.”
Sound
There is no sound.
, The connecting cord is not connected securely.
, The connecting cord is damaged.
, The player is connected to the wrong input
jack on the amplifier (receiver) (page 54, 56,
58).
, The amplifier (receiver) input is not selected
so that you can listen to the player.
, The player is in pause mode or in Slow-motion
Play mode.
, The player is in fast forward or fast reverse
mode.
, No sound is heard during strobe playback or
angle viewer.
, DTS or MPEG audio track is selected (page
61).
, A Virtual Surround mode is selected when the
MPEG audio component is connected using
the optical digital cord (page 62).