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LaCinema HD Connect Troubleshooting
User Manual page 70
10.1. Troubleshooting the Television/Stereo Connection
Problem Question Answer
The product is con-
nected, but the TV
doesn’t recognize it.
Have you properly set the video
out parameters in the Settings
menu?
Using the remote control, click the Info button to change from HDMI (de-
fault) to Composite Video Out mode.
Checking the firm-
ware version.
How do you know which firmware
version your LaCinema HD Con-
nect is using?
To check which firmware is currently installed on your LaCinema HD Con-
nect, attach it to your TV and use the remote control to navigate to the Set-
tings menu. The firmware version is displayed in the bottom right corner of
the Settings menu.
How do you get new firmware,
and how do you install it?
For a detailed explanation, please see section 9.5.8. Update Device or go
to www.lacie.com.
There is no picture
being displayed.
Are all of the cables connected
correctly?
Ensure that all of the cables are connected correctly. See section 3. Setting
Up: Connecting to TV & Network.
The picture is in black
and white or there
is no picture being
displayed.
Is the LaCinema HD Connect’s
Video setting correctly set?
In the event that there is an error with the Video setting, press the Info button
on the remote control until the correct image is displayed. Once the picture
is being displayed, go into the Settings menu and select Video. From there,
you can select the correct settings. For more information, please see section
9.2. Settings: Video.
Optimizing video
connections.
What connectivity method will
produce the best quality?
For optimal quality and performance, the best video connection is the
HDMI cable (included).
There is no sound
when connecting
the LaCinema HD
Connect to a digital
stereo.
Have the Audio Settings been
adjusted?
When using the A/V cable to connect the LaCinema HD Connect to a TV,
go into the Settings menu and select Audio Settings. From this menu,
you will need to select the Analog option instead of Digital.
Slideshows are slug-
gish.
Does it take several seconds to
load a picture?
Depending on file size, photos may take several seconds to load properly.
Reducing the photo’s resolution will reduce the file size, as well, and allow
the file to load faster.