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User's Guide Fireface 800 © RME
35
17.2 Installation
After the driver installation the Fireface 800 is found in the Device Manager (<Settings/ Control
Panel/ System>), category 'Sound, Video and Gamecontroller'. A double click on 'RME Fireface
800' starts the properties dialog. The well known entry 'Resources' does not exist, because the
Fireface is an external device connected to the FireWire Controller. The latter can be used to
check interrupt and memory range.
The newest information on hardware problems can always be found on our website www.rme-
audio.com, section FAQ, Hardware Alert: about incompatible hardware.
In case the Hardware Wizard does not show up automatically after installation of the card,
do not attempt to install the drivers manually! An installation of drivers for non-recognized
hardware will cause a blue screen when booting Windows!
Possible causes for a Fireface not found automatically:
• The FireWire port is not active in the system (drivers of the FireWire PCI or CardBus card
have not been installed)
• The FireWire cable is not, or not correctly inserted into the socket
• No power. After switching the Fireface on, at least the red Host error LED has to be lit.
• The PCI FireWire card is defective
A report about incompatible FireWire 800 controllers is found in the Tech Info FireWire 800
Hardware – Compatibility Problems. The Tech Info FireWire 800 under Windows XP SP2 in-
cludes detailed information about FireWire problems after the installation of Service Pack 2.