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3. My Account
To check or add money to your balance, access your Virgin Mobile account.
■ Check account balance
To retrieve your account balance, select Menu > My Account. The current balance
is sent to your phone as a Virgin Alert.
Note: When your account has no balance, calls may only be possible
to the official emergency number programmed into the phone.
■ Top Up your account
Top Up is how money is added to your Virgin Mobile account. You can Top Up from
your phone by using a purchased Top Up card or a credit/debit card registered
with Virgin Mobile:
1. Select Menu > My Account > Top-Up.
2. Select either a Top Up card or a debit/credit card and follow the prompts.
For more information about Top Up and your Virgin Mobile account, please visit
www.virginmobile.ca
.