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RQT6087
Troubleshooting
Before requesting service, make the below checks. If you are in doubt about some of the check points, or if the remedies indicated in the chart
do not solve the problem:
In the U.S.A., contact the Panasonic Customer Call Center at 1-800-211-7262, or e-mail consumerproducts@panasonic.com, or web site
(http://www.panasonic.com).
In Canada, contact Panasonic Canada Inc. Customer Care Centre at 905-624-5505, web site (www.panasonic.ca), or an Authorized Ser-
vice Centre closest to you.
If the unit fails to operate properly even when the remedial action suggested above has been taken:
This unit uses a microcomputer to perform a large number of operations. If it fails to operate no matter which button is pressed, disconnect the
power cord, and then wait a few moments before re-connecting it. Then set the time and re-program the timer.
Notes
• If something important is going to be recorded, always test-record first to check that the recording turns out properly before proceeding
with the actual recording.
• The manufacturer assumes no liability whatsoever for any damages resulting from missed opportunities or accidental erasure that occurs
while conducting recording or play operations due to malfunctioning of or trouble in the unit, or for any incidental damage.
Symptom Cause Remedial action/check Ref
COMMON
No sound. • A CD-R or CD-RW with nothing
recorded on it has been inserted.
(“BLANK DISC” is displayed.)
• Replace the disc with one on which
tracks have been recorded.
The time display flashes in the dis-
play window.
• A power failure has occurred or the
power cord has been disconnected.
• Set the clock and re-program the
timer.
41
CD PLAYER
Play fails to start • The CD has been inserted upside
down.
• Insert it properly with the label side
facing up.
14
• Condensation has formed on the
lens.
• Turn on the power and wait for a
couple of hours.
Specific parts are not played properly. • The CD is scratched. • Replace the CD. 14
CDR
Recording is not possible • The CD-R or CD-RW was loaded in
the tray upside-down.
• Load the disc with the label side up. 15
• The CD-R or CD-RW is already
finalized.
• Further recording on a finalized CD-
RW is only possible if the Unfinalize
function is used.
• Replace with a disc that can be
recorded on.
38
• The source being copied is already a
digital copy itself.
• Perform analog recording of the
source.
24
• There is dust or scratches on the sur-
face of the disc.
• Clean the disc using a commercially
available disc cleaner. If this is not
effective, replace the disc.
23
TIMER
Timer fails to start. • Present time is not correct.
• The timer display fails to appear.
• Set the time properly.
• Set the timer properly.
41
REMOTE CONTROL
No remote control operations. • The batteries in the remote control
have discharged.
• Replace them with two fresh batter-
ies (AA (15F), R6, SUM-3).
12
• The remote control sensor is
exposed to direct sunlight or some
other intense source of light.
• Move the unit so that the sensor is
not exposed to direct sunlight, a
lighting fixture or some other intense
source of light.
12
SL-PR300PP.fm Page 49 Thursday, August 30, 2001 1:37 PM