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Problem Cause/solution
I cannot use the handset as a
r
emote control when playing
music from your Bluetooth
device through the base unit’s
speaker.
R Confirm that the Bluetooth device supports the Audio
Video Remote Control Profile (AVRCP) specification.
The handset does not show
m
usic information on the
display.
R Confirm that the Bluetooth device supports the Audio
Video Remote Control Profile (AVRCP ver 1.3 or later)
specification.
I am not talking on a cellular
c
all, but the CELL indicator on
the base unit may flash.
R Confirm that some kind of media player app is not
activated on your smartphone.
Answering system
Problem Cause/solution
The unit does not record new
m
essages.
R The answering system is turned off. Turn it on (page 51).
R The answering system does not answer or record calls
from cellular lines.
R The message memory is full. Erase unnecessary
messages (page 52).
R The recording time is set to “Greeting only”. Change
the setting (page 56).
R Your service provider/telephone company’s voice mail
service may be answering your calls before the unit’s
answering system can answer your calls. Change the
unit’s number of rings setting (page 56) to a lower value,
or contact your service provider/telephone company.
R The answering system will not answer incoming calls
while the other devices such as handsets are engaged in
a call.
I cannot operate the answering
s
ystem remotely.
R The remote access code is not set. Set the remote
access code (page 54).
R You are entering the wrong remote access code. If you
have forgotten your remote access code, enter the
remote access code setting to check your current code
(page 54).
R The answering system is turned off. Turn it on (page 55).
R You cannot operate the answering system when calling a
cellular phone paired to the base unit.
The unit does not emit the
s
pecified number of rings.
R If the first ring is turned off, the number of rings decreases
by 1 from the specified number of rings.
For assistance, please visit http://www.panasonic.com/help
67
Useful Information
PRL262_PRD262_OI_(en_en)_0109_YA_ver001.pdf 67 2014/01/09 11:59:45