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Troubleshooting
Troubleshooting
Probable cause
The batteries are not loaded properly.
The batteries are dead.
The recorder is in power off mode.
The recorder is in power off mode.
The batteries are dead.
The card does not have enough memory.
The card is unformatted.
The maximum number of files has been
reached.
The earphone is connected.
The VOLUME button is set to 0.
The file is locked.
The recorder was shaken during recording.
The recorder was placed near a cell phone
or fluorescent lamp while recording or
during playback.
The microphone sensitivity is too low.
The maximum number of index marks (16)
has been reached.
The file is locked.
Wrong folder.
Some PCs and USB hubs may not provide
sufficient power.
Sometimes a connection cannot be made
with some PCs running Windows XP.
Symptom
Nothing appears
on the display
Won’t start
Unable to record
No playback tone
heard
Unable to erase
Noise heard
during playback
Recording level
too low
Unable to set
index marks
Cannot find the
recorded voice
Cannot connect
to PC
Cannot connect
to a PC using a
cradle
Action
Verify polarity is correct (☞ P.13-14).
Charge the battery or replace with
new batteries (☞ P.13-15).
Turn the recorder ON (☞ P.17).
Turn the recorder ON (☞ P.17).
Charge the battery or replace with
new batteries (☞ P.13-15).
Erase unnecessary files or insert
another card (☞ P.21, 33).
Format the card (☞ P.47).
Check another folder.
Unplug the earphones to use the
internal speaker.
Adjust the VOLUME button.
Unlock the file (☞ P.39).
Move the recorder.
Set the microphone sensitivity to
CONF mode and try again (☞ P.27).
Erase unnecessary index marks
(☞ P.40).
Unlock the file (☞ P.39).
Switch to the right folder.
Turn the USB CHARG. “OFF” in the
recorder’s menu settings (☞ P.37).
You need to change the PC’s USB
settings. See DSS Player online help
for details (☞ P.54).