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Diagnostic Logs
Diagnostic logs can be used to view a record of all media update
transactions and any system errors on a Firefly.
Information contained in the diagnostic log include:
❏ FTP/DVD Updating data: Tracks date, time of connection/
disconnection, errors- yes/no, files, sizes, percent
transferred and FTP permission errors.
❏ Storage Cleanup data: Records what media have been
deleted by the automatic storage cleanup routine, including
file names, sizes and dates.
❏ Missing Elements Log: Records all missing media
referenced by an active playlist or schedule, including date,
time and file element.
❏ Error Summary data: Records important user player
diagnostic information, including the number of system
restarts, number of watchdog restarts, the player version,
etc.
❏ Serial Commands: Records most incoming and outgoing
external control commands.