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Log File Reporting
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Run Logs
The run log provides a record of which videos played (with which
graphic overlays, if applicable), on which channels, starting at
what dates/times, playing back what percentage of the video and
for how long.
The primary uses for this feature are for verification of playback
schedules and for compliance to paid playback agreements. The
resulting data can be used for something as simple as ‘X’ video
played at ‘Y’ time for a total of ‘Z’ occurrences or for more
detailed reports, taking into account graphic overlays, playback
duration and channels numbers.
Diagnostic Logs
The diagnostic log can be used to view a record of all media update
transactions and any system errors on a Firefly.
Information contained in the diagnostic log include:
❏ FTP/DVD Updating data: Tracks date, time of connection/
disconnection, errors- yes/no, files, sizes and percent
transferred.
❏ Storage Cleanup data: Records what media have been
deleted by the automatic storage cleanup routine, including
file names, sizes and dates.
❏ Missing Elements Log: Records all missing media
referenced by an active playlist or schedule, including date,
time and file element.
❏ Error Summary data: Records important user player
diagnostic information, including the number of system
restarts, number of watchdog restarts, the player version,
etc.
❏ Serial Commands: Records most incoming and outgoing
external control commands.
The create diagnostic log option (On or Off) is found in WebView
System Settings.