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Troubleshooting (continued)
Digital Voice Editor
Refer to the Help files of the Digital Voice Editor software, too.
Symptom
The Digital Voice
Editor software
cannot be installed.
The IC recorder or
“Memory Stick”
cannot be properly
connected.
The IC recorder does
not operate.
Remedy
•The free disk or memory space on the
computer is too small. Check the hard disk and
memory space.
•You are trying to install the software into the
operating system that the Digital Voice Editor
software does not support.
•In Windows
®
XP Media Center Edition 2005/
Windows
®
XP Media Center Edition 2004/
Windows
®
XP Media Center Edition/
Windows
®
XP Professional/Windows
®
XP
Home Edition, you log on as a user name
belonging to a user account with limitations.
Make sure to log on as a user name with the
“Computer administrator” user account.
•In Windows
®
2000 Professional, make sure to
log on as the user name of “Administrator. ”
•Check that the installation of the software has
been successful.
Also check the connection as follows:
–When using an external USB hub, connect the
IC recorder directly to the computer.
–Disconnect and then connect the cable with
the IC recorder.
–Connect the IC recorder to another USB
connector.
•Your computer may be in the system standby/
hibernate mode.
Do not let your computer enter into the system
standby/hibernate mode while being
connected to the IC recorder.
•You may format the memory of the IC
recorder. Use the IC recorder formatting
function to format the memory.