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Customer support
Customer support can answer questions about your device, your bill, coverage area, and specific
features available to you, such as premium packages.
For questions about features, refer to the materials provided with your FLO TV™ Personal
Television, or visit www.flotv.com.
For additional questions, contact the FLO TV Customer Care Center in any of the following ways:
Web: http://www.flotv.com/help
FAQ: http://www.flotv.com/help/faq
Email: http://www.flotv.com/help/email-support
Phone: 1-888-99-FLOTV (888-993-5688)
Before requesting support, try to reproduce and isolate the problem. When you contact the
Customer Care Center, be ready to provide the following information:
• The actual error message or problem you are experiencing.
• The steps you took to reproduce the problem.
• The Device ID (may be found on back of the device)