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FLO TV™ User Guide 11
11"
Creating your account
1. Create your new account by populating the active fields. Required fields are denoted with
an asterisk.
2. Click Nex t.
3. Populate the additional fields, accept the terms and conditions, and click Sign up
4. Upon completion of your account setup, you will receive a confirmation email
NOTE
A password must contain between 8 and 30 characters (at least one
lowercase and one uppercase), one number, and one special character (!,
@, #, $, %, ^, &, +, =).
Choosing a subscription
The next step is to choose your subscription package
1. Choose a subscription package.
2. If applicable, enter a coupon code at the bottom of the window and click Apply.
3. Click Order this Package.
4. After you select the package, you may be prompted to choose either a monthly or yearly
pricing plan.
5. Monthly plans renew automatically and will be billed to the credit card you’ll establish for
the account.
6. Yearly plans automatically renew on the anniversary date of the subscription.
7. Choose a pricing plan and click Continue.
8. If the package you selected offers bundling options, you may choose them here. Any options
you select are billed on the same pricing plan as the initial package selection.
9. Select any optional products and click Se lec t.
10. Review the Order Summary and click Continue to proceed with your order, or click
P re vious to modify your selections.
Providing payment information
1. Enter your payment information and click Continue. The credit card information you enter is
used to automatically renew your subscription, based on the pricing option you selected.
2. Review your order and click Place Order when complete.
3. Return to your FLO TV™ Personal Television, and ensure that it is powered on and displaying
the screen from Step 4 in Turning on the PTV for the first time. From this screen, click Ready.
4. Your FLO TV™ Personal Television should receive a TV signal within 10 minutes. If it does not,
contact customer service at 1-888-99-FLOTV (888-993-5688).