Filter
Top Products
12
Activating your FLO TV™ Personal Television using a
customer service representative
1. Power on your FLO TV™ Personal Television by pressing .
2. Touch Agree after reading the warning notice.
3. Touch Vie w The Ba sic s and watch the basic tutorial, which only appears the first time you
start up your FLO TV™ Personal Television. Subsequent viewing is available in the Help
section under Se ttings.
4. Touch Subsc ribe N ow. The Device ID and Authorization Code appear on the screen. Keep
this screen open in order to provide these codes to the customer service representative.
5. Call a customer support representative at 888-99-FLOTV (888-993-5688).
6. Provide the customer support representative with your 15-digit Device ID and the 12-digit
Authorization Code, which are displayed on your FLO TV™ Personal Television (see Step 4 in
Turning on the PTV for the first time).
a. A valid email address and credit card is required to complete the subscription
process.
The customer support representative will set up your account and guide you through the
subscription process by asking you a series of questions. After successful completion, you will
receive a Welcome email. A second email will arrive that contains a one-time, unique password.
When you first sign on to FLO TV to manage your account, you are prompted to change this
password.