Filter
Top Products
92
My remote control isn’t working.
Make sure the batteries are inserted correctly.
Try removing the batteries and reinserting them without touching any
buttons on the remote control.
Replace the batteries with new ones.
The volume and mute buttons on the remote control
don’t work when playing content that was encoded in
5.1 surround.
The volume can only be adjusted on your digital stereo receiver.
I can’t find any of my music, photos, or video.
Make sure your computer is powered on and that it has not entered
standby mode. You may need to change your computer’s power settings
if you want your content to be available all the time.
Make sure the Media Server software is running on your computer.
Look for the Media Server icon in your system tray. If necessary, start
the Media Server software again.
Click on the Media Server icon and select Show Media Server to verify
you are sharing the correct directories.
If using a wired network, verify the Ethernet cable is properly attached
to your DSM-320 and to a network switch, hub or router. Verify that the
switch, hub or router is powered on.
If you are using static IP addresses, verify the IP address and netmask
are in the same range as other addresses on your network. Verify that
the address is not already in use by another PC or device.
Make sure the files you are sharing use a supported file format and
encoding scheme.
Troubleshooting (continued)