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I cannot see the Setup Wizard when I turn on my
DSM-320 player for the first time.
Make sure your TV is displaying the appropriate video source. You
may need to use the AV Input, Source, Select, or TV/Video button on
your TV or TV remote to change video sources. If you are having trouble
changing the video source, refer to the instructions that came with your
TV.
If you did not connect the player directly to your TV, but are instead
passing the signal through your VCR, make sure your VCR is displaying
the appropriate video source. You may need to use the Input or Source
button on your VCR or VCR’s remote control. Some VCRs only pass
the signal through when they are turned off. If you are having trouble
displaying the correct video source, refer to the instructions that came
with your VCR.
Make sure cables are connected to the IN jacks on your TV or VCR,
not the OUT jacks.
The cables you are using to connect your receiver to your TV or other
equipment may be damaged or defective. Try exchanging the cables
connected to the receiver with other cables that you know are working
properly.
Make sure you have firmly attached the power adapter plug to the back
of the player. Also, verify the power adapter is plugged into a working
power outlet and that the outlet is not controlled by a light switch.
I’ve updated the firmware on my DSM-320 but all of
the features do not work.
Be sure you’ve updated to the latest version of the D-Link Media Server
software as well.
You can download the latest version at http://support.dlink.com
Troubleshooting