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5-17 Troubleshooting
Compaq SLR Tape Drive User Guide
Troubleshooting with ArcServe for NetWare
ArcServe for Novell NetWare records useful information in these logs:
Table 5-3
ArcServe for NetWare Logs
Name of Log Contents
Activity Log
(ARCH$SVR.LOG)
This reports whether or not a backup has been
performed successfully.
Tape Server Log
(TAPE$SVR.LOG)
This contains SCSI sense code information.
Follow this procedure to view information in the Activity Log and the Tape
Server Log:
1. Select Manager from the menu bar; select Reports.
2. Select Activity Log.
3. Review the Activity Log for any errors: these will typically be in red.
4. Record the date and time the errors occurred.
5. Select the Tape Server Log.
6. Review the Tape Server Log at the times that the errors occurred to
obtain more information.