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6-2
Troubleshooting and Maintenance
Problems and Solutions
Most printer problems have simple solutions. Look through this
section to find the kind of problem you have, then try the
recommended solutions in the order they are presented until your
problem is solved.
Note:
If the problem remains after you work through the suggestions in this
section, contact your dealer for assistance.
Paper jam
1. Open the front cover. Carefully remove all the paper in the
MP tray along with any sheets that have fed part way into the
printer.
2. Open the printer cover. Be sure to remove any pieces of paper
that may have torn off or are remaining in the printer.
The printer stops and the Feed Jam message.