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Troubleshooting
NWZ-X1050 / X1051 / X1060 / X1061 .GB.4-141-609-11(1)
155
155
Wireless LAN
Symptom Cause/Remedy
The player will not
connect to a wireless
network.
“WLAN Function On/Off” option is set to “Off.”
Set t
he option to “On” (
page 127).
Reconnect to a wireless network manually (
page 133).
Check if extra settings are required to connect to the wireless
network, such as encryption key (WEP/WPA), fixed IP
address, or proxy setting (
page 127).
The access point uses 152-bit encryption key or Shared Key
authentication as the encryption method.
WEP of t
he player does not support 152-bit encryption key
nor Shared Key authentication.
The access point you want to use is set to make its SSID
invisible to users.
In t
his case, the access point may not be shown on the
wireless network access point list. Enter the SSID manually
(
page 130).
When connecting to the Internet, some public wireless LAN
access points require entering user ID and password by using
the Internet browser.
Ch
eck the public wireless LAN service you intend to
connect to.
The access point of the wireless network may be using a
security protection system not supported by the player.
Co
nsult with the administrator of your network.
The access point may filter access by MAC address.
Ch
eck the MAC address of the player (
page 137), then
register the MAC address with the access point to connect
to the wireless LAN.
The network settings of the access point are not correct.
Ad
just the settings as described in the manuals that came
with the access point and in any information provided by
the administrator of the wireless LAN.
The player is too far from the access point.
Mo
ve the player closer to the access point.
Obstacles such as walls metal, or concrete between the player
and access point may adversely affect the connection.
Tr
y moving the player to a different location.
There is other equipment nearby using the 2.4 GHz frequency
band (such as a cordless phone, a microwave oven, or
Bluetooth computer equipment).
Mo
ve the equipment away or turn it off.
The wireless LAN service is temporarily not available or
degraded.
Ch
eck with the administrator of your wireless LAN service
for the status.
Continued
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