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If you are using Windows XP or Windows Vista, install Windows Media Player 11 from the
Windows Media Player download site.
If you transfer data using an appropriate software for transferring, but the transfer is not made,
refer to the manufacturer.
The transfer takes too long time.
You are transferring a large file.
It may take a long time to transfer a large file.
Only a small amount of data can be transferred to the player.
There is not enough free space in the built-in flash memory.
Delete any unnecessary data to increase free space.
Data that cannot be played on the player is stored on the player.
If data other than song, video, or photo data is stored on the player, less data can be
transferred. Transfer back data that cannot be played on the player to the computer to
increase the available space.
Cannot return a song on the player to the computer.
You may attempt return a song to a computer that was not used to transfer the song to the
player.
If you transfer a song from a computer to the player by using software, you may become
unable to return the song to another computer. Return the song to the computer from
which you transferred the song to the player. If you cannot return the song to the computer
and intend to delete the song, use software to select and delete it.
You may have deleted the song on the computer from which you transferred the song to the
player.
If you delete the song on the computer from which you transferred the song to the player,
you cannot return the song to the computer.
The player becomes unstable while it is connected to the computer.
A USB hub or USB extension cable is being used.
Connecting the player via a USB hub or extension cable may not work. Connect the player
directly to your computer using the USB cable (supplied).
Folders cannot be renamed or deleted.
You cannot delete or rename the [MUSIC], [VIDEO], [DCIM], [PICTURE], [PICTURES] and
[PODCASTS] folders.
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Copyright 2010 Sony Corporation
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