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RAIDBank5 Owner’s Manual
34
Frequently Asked Questions
General FAQ
Q: Can I leave my RAIDBank5 on all the time, or should I turn it off when not in use?
A:
The RAIDBank5 is meant to be left on, but does not add any limitations on being turned
off. Drive reliability is definitely affected by repeated power cycles, and the RAIDBank5
cannot alleviate this. In addition, Micronet recommends that the drive’s power supply is
connected through a UPS or surge protector; In the case of a power surge, or brown/black
out, the hard drive’s sensitive electrical components will not be damaged. Lastly, as long as
the RAIDBank5 is configured as a parity or mirrored RAID, you will be able to sustain a
disk failure without losing access to your data.
Q: Can I increase my RAIDBank5’s volume capacity?
A: Larger drive modules may be available for your Model. Consult your MicroNet reseller for
more information.
Q: Can I have more than one RAIDBank5 on my computer?
A: Yes! Please call MicroNet Help Desk if you have questions about your particular
configuration.
Q: What is the warranty period for RAIDBank5?
A: RAIDBank5’s standard warranty is Two-year limited. Optional extended warranty and
overnight exchange programs are available, consult your Micronet dealer or www.MicroNet.
com for information.
Q: The RAIDBank5 reports Disk capacity is ‘1250GB’, But when I connect it to the computer,
The OS reports the disk capacity as 1165GB. Where is the missing capacity?
A: Disk drive manufacturers use the base 10 gigabyte measurement, , which defines a GByte as
1000 x 1000 x 1000. Some operating systems report disk capacity using Base 2 nomenclature,
which define a GByte as 1024 x 1024 x 1024. Regardless of which scheme is used, there is
exactly the same amount of usable capacity.
Q: Can I boot from my RAIDBank5?
A: Yes! As long as your host hardware and operating system support booting from eSATA,
USB, or FireWire. Refer to your computer’s documentation for more information
Q: Files are missing or corrupted
A: Run your computer’s disk repair utility.
Macintosh related FAQ
Q: Disk Utility does not display my drives (Mac)
A: If the options in Disk Utility are dimmed, you are not logged in as administrator. If you
know the name and password for an administrator, click the lock icon (Tiger and prior)
and enter the information. If the RAIDBank5 volumes are still not appearing, turn off the
RAIDBank5, check all cable connections, wait 10 seconds and re-power on the RAIDBank5.
You may need to reboot your Macintosh for the drives to be seen.
6-Troubleshooting