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30 Matrox G450 MMS – User Guide
Problem Can’t view video
1
Cause
Your display settings may be too high.
1
Solution
Try lowering your display settings (resolution, color palette, and/or refresh rate). For
information on changing display settings, see “Display setup”, page 8.
Sound
The following troubleshooting items address problems related to sound cards.
Problem Sound doesn’t record, video files play back with no sound, or sound
output is distorted or too loud
1
Cause
If the sound problem is with a particular device (for example, TV or speaker), the volume
control on the device itself may need adjusting.
1
Solution
Adjust the volume control on the device itself.
2
Cause
Audio cables may be loose or incorrectly wired.
1
Solution
Make sure your sound card cables are properly connected.
3
Cause
Your sound card’s Windows software settings may be incorrect. Specifically, input or output
may be disabled, or volume levels may be too low or too high.
1
Solution
Windows 2000/XP or NT 4.0 –
Make sure your sound card’s Windows software settings are
correct:
1
Double-click the speaker icon ( or ) on the Windows taskbar.
If you
don’t
see the speaker icon:
Windows 2000 or NT 4.0
–
a
Click
Start
"
Settings
"
Control Panel
.
b
Double-click the
Multimedia
or
Sounds and Multimedia
icon.
c
Enable the “
Show volume control on the taskbar
” check box.
d
Click
OK
.
e
Double-click the speaker icon on the taskbar.