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Operational Features
5-6 41-001343-02 REV04 – 05.2014
Resetting a User Password
If a user forgets his password, either the user or an administrator can reset it so a new password can be entered. The reset
user password feature resets the password to the factory default which is blank (no password).
You can reset a user password using the Aastra Web UI only at the path Operation->Phone Lock. Use the following proce-
dure to reset a user password.
Aastra Web UI
1. Click on Operation->Phone Lock.
2. In the “Reset User Password” field, click Reset.
The following screen displays:
3. In the “Current Password” field, leave this blank.
4. In the “New Password” field, enter a new password for the user.
Note:
The IP phones support numeric characters only in passwords. If you enter a password with alpha characters, the phone uses the default pass-
word instead.
5. In the “Password Confirm” field, re-enter the new user password.
6. Click Save Settings to save the new user password and perform the next procedure.
For the 6739i:
1.
Press on the phone to enter the Options List.
2. Select Lock > Password.
3. Enter the current password in the <Current Password> field.
4. Press the down navigation key and enter the new password in the <New Password> field.
5. Press the down navigation key and enter the new password again in the <Re-enter Password> field.
6. Press the Save softkey.
A message, "Password Changed" displays on the screen.