Filter
Top Products
147
Frequently Asked Questions
Q: Why does gigabeat room fail to identify the gigabeat?
A: The gigabeat may not be recognized if it is connected to a PC via the USB hub.
Connect the gigabeat to the PC without using the USB hub.
Q: Why do tracks fail to transfer to the gigabeat?
A: You cannot transfer tracks to the gigabeat that cannot be played on the gigabeat.
See “Specifications” “Combination of Sampling Frequency and Bit Rate”
(>p.152) in this owner’s manual for a list of tracks that can be played on the
gigabeat.
Q: Why do tracks imported by Windows Media Player fail transfer to the gigabeat?
A: Put a check to “Transfer protected contents also” on the “Set up options” window
of the gigabeat to transfer tracks imported by Windows Media Player, which are
protected by copyright (>p.103). See also “Important Information on Importing
Tracks When Using Windows Media Player 10” (>p.50).
Q: Why doesn’t gigabeat disconnect properly?
A: The gigabeat will not disconnect properly if the gigabeat drive or any of the files in
the gigabeat is currently open in gigabeat room, Windows Explorer, etc. Close all
applications and then disconnect the gigabeat again.
Q: Why does the gigabeat convert my music files so I can’t transfer them from the
gigabeat to another device or PC?
A: The gigabeat prevents unauthorized distribution of music by encrypting it in order
to protect the rights of the artists who created them or the copyright holders of the
content. The gigabeat cannot differentiate between files already using DRM and
files not copy-protected so in order it encrypts all files transferred.