Troubleshooting
NWZ-X1050 / X1051 / X1060 / X1061 .GB.4-141-609-11(1)
160
160
Messages
Follow the instructions below if a message appears in the display.
Message Meaning Remedy
Cannot play; file format is not
supported.
You are trying to play a file
that cannot be played on the
player.
You transferred an audio
file to video folders by drag-
and-drop.
You cannot play a song in an
unsupported format file (
page 173).
Place them in folders under
the “MUSIC” folder.
If the player cannot play back
WMV files, they may become
playable by transferring by
Windows Media Player 11.
Delete failed.
You attempted to delete a
video but the player failed to
delete it.
Delete the video by using
Media Manager for
WALKMAN or Windows
Explorer.
Do not disconnect.
The player is connected to a
computer or other external
devices to transfer data.
This is not an error message.
Do not disconnect the USB
cable until transferring
completes.
Firmware update failed.
Updating the firmware failed
to complete.
Follow the instructions
displayed on your computer
to retry updating the
firmware.
LOW BATTERY. Please Charge.
The player’s battery is running
low.
Charge the battery (
page
24).
Noise Canceling unavailable.
Unable to execute.
“NC Modes” is unavailable
because the usage
environment does not meet
the requirement for this
function.
Make sure that the NOISE
CANCELING switch is set to
the activated position (
page 112), and the supplied
headphones are used.
Not enough free space in memory.
Delete files to ensure free space.
The player’s available capacity
is insufficient.
Connect the player to your
computer using the supplied
USB cable, and then delete
any unnecessary data from the
player using another software
used for transferring, or
Windows Explorer.
You can delete podcast’s
episodes using the player (
page 98).
Unable to set photo as wallpaper.
The selected photo cannot be
designated as the wallpaper.
Make sure whether the photo
is not a damaged file or the
size is not too large.
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