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Troubleshooting
NWZ-X1050 / X1051 / X1060 / X1061 .GB.4-141-609-11(1)
148
148
Symptom Cause/Remedy
The volume is not loud
enough.
“AVLS (Volume Limit)” is enabled.
Dis
able “AVLS (Volume Limit)” (
page 119).
There is no sound from
the right channel of the
headphones.
Or the right channel
sound is heard from both
sides of the headphones.
The headphone plug is not fully inserted.
If t
he headphones are not connected correctly, sound will
not be output properly. Insert the headphone plug into the
jack until it clicks (
page 8).
Playback has stopped
suddenly.
The remaining battery power is insufficient.
Ch
arge the battery by connecting the player to a running
computer (
page 24).
The songs or video files that cannot be played are played.
Pl
ay back the other song or video files.
Thumbnails are not
displayed.
Songs do not have cover art information whose file format is
supported by the player.
Thumbnails are displayed only when songs have cover art
information whose file format is supported by the player.
Tra
nsfer again using the bundled Windows Media Player 11,
or another transfer capable software. Cover arts of songs that
are transferred using Windows Explorer may not be displayed.
Thumbnail name does not match its video, or the video is not
in the correct location.
Pl
ace a JPEG file of the same name as the video into the
folder under the “VIDEO” folder.
If the photos do not have thumbnails that are complied with
Exif file format, the thumbnails cannot be displayed.
Ret
ransfer the photos using bundled Media Manager for
WALKMAN.
Cover art is not displayed.
Cover art information is not included with the data.
The co
ver art only appears if the cover art information is
included. Cover arts of songs that are transferred using
Windows Explorer may not be displayed.
You can set cover art using the bundled Windows Media
Player 11, or another transfer capable software for setting
cover art. For details on operation, refer to the Help or
maker of the software.
Some cover art is not displayed, depending on its file format.
Cannot format the player.
The remaining battery is low or insufficient.
Ch
arge the battery by connecting the player to a running
computer (
page 24).
The player’s power was
inadvertently turned off,
and then on again.
If a malfunction occurs, the player turns off, and then on again
automatically.
The player does not work
properly.
The computer is started or restarted while the player is
connected to it.
Re
set the player by pressing the RESET button of the player.
Disconnect the player when you start or restart the computer.
Continued
Operation (continued)
Table of
Contents
Index