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Troubleshooting
NWZ-X1050 / X1051 / X1060 / X1061 .GB.4-141-609-11(1)
153
153
Symptom Cause/Remedy
Data cannot be transferred
to the player from your
computer.
Transferring may be stopped due to noise such as static
electricity, etc. This happens to protect data information.
Dis
connect the player, then reconnect it.
If you transfer files by drag-and-drop on some computers that
do not have Windows Media Player 11 installed, there may be
limited files (AAC, video files, etc.) that can be transferred by
drag-and-drop.
In
stall Windows Media Player 11 from the supplied CD-
ROM, then transfer files by drag-and-drop again. Before
installing the supplied Windows Media Player 11 on your
computer, make sure to check whether your software or
service corresponds to Windows Media Player 11. For
details on usage, or support on Windows Media Player, visit
the following web site:
http://support.microsoft.com/
The USB cable is not connected to a USB port on your
computer properly.
Dis
connect the USB cable, and then reconnect it.
There is not enough free space in the built-in flash memory.
Tra
nsfer any unnecessary data back to your computer to
increase free space.
You can transfer up to 8,192 playlists to the player. If the total
number of playlists on the player reaches 8,192, you cannot
transfer playlists to the player anymore. Furthermore, if a
playlist contains songs more than 65,535, you cannot transfer it
to the player.
Songs with a limited playing period or playing count may not
be transferred due to restrictions set by copyright holders. For
details on the settings of each audio file, contact the distributor.
Abnormal data exists on the player.
Tra
nsfer usable files back to your computer and format the
built-in flash memory on the player (
page 125).
You may not be using the supplied software to transfer data to
the player.
Install the supplied software and use it to transfer data.
The data may be damaged.
De
lete the data that cannot be transferred from your
computer, then import it to your computer again. When
importing data to your computer, close any other
applications to avoid data damage.
You may be attempting to transfer a file that is not in a playable
format.
Fo
r information on the supported file format, see
“Supported file format” of “Specifications” (
page 173).
You may not transfer a file depending on the file
specification.
Continued
Connection with a computer (continued)
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