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Other Information
Symptom
Audio files are transferred back to the
computer without operations
occasionally when the Network
Walkman is connected to the computer.
After connecting the Network
Walkman to the computer, “Memory
Stick” is displayed but files cannot be
found.
The operation of the Network
Walkman becomes unstable while it is
connected to the computer.
“Failed to authenticate Device/Media”
is displayed on the computer screen
while connecting the Network
Walkman to the computer.
On recording (Only for NW-MS77DR)
Symptom
The buttons on the recording USB
cradle do not work.
An error occurs while recording.
Cause/Remedy
If an audio file is deleted from your Network Walkman using
SonicStage installed on any computer other than the computer used for
transferring, the file will be transferred back to the computer
automatically when your Network Walkman is connected to the
computer that you used for transferring. Therefore, the remaining
transfer count increases automatically.
• The “Memory Stick” is not inserted.
c Insert the “Memory Stick”.
• There is a problem with the “Memory Stick”.
c Insert the “Memory Stick” and check the display of the Network
Walkman while disconnecting the dedicated USB cable. If an error
message is displayed, follow the message (page 53 to 54).
• The computer once enters the suspend mode then recovers.
c You may not transfer the data properly after the computer recovers
from the suspend mode. Disconnect the dedicated USB cable and
connect the cable again.
USB hub or USB extension cable is used.
c Connecting via a USB hub or USB extension is not guaranteed.
Connect the dedicated USB cable directly to the computer.
Your Network Walkman is not connected to the computer properly.
c Quit the SonicStage software and verify the connection of the
dedicated USB cable. Restart the SonicStage software.
Cause/Remedy
• The recording USB cradle is not turned on.
c Connect the supplied AC power adaptor properly.
• The record select switch is set to “USB/KEY PROTECT.”
c Set the switch to “LINE IN.”
• The recording cable is not connected to the LINE IN jack properly.
c Connect the optical digital cable or the connecting cord (analog
cable) to the LINE IN jack properly.
• Music is not transferred.
c Check whether the recording source (digital/analog audio device) is
playing correctly. Be sure to press the STOP button on the
recording USB cradle to cancel the error message before restarting
recording.
• The unit is in a place subject to vibration.
c If the unit becomes subject to vibration, an error may occur while
recording. Locate the unit in a stable place and press the STOP
button on the recording cradle to cancel the error message before
restarting recording.
continued