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Other Information
On the display window
Symptom
The backlight is not turned on.
“s” is displayed for a title.
On charging the battery
Symptom
Battery life is short.
The Charge lamp does not light.
The Charge lamp blinks.
On the connection with the computer or supplied software
Symptom
The software cannot be installed.
“CONNECT” is not displayed when
connecting to the computer with the
dedicated USB cable.
Cause/Remedy
LIGHT is set to “OFF.”
c In the menu mode, set “LIGHT” to “ON” (page 37).
Characters that cannot be displayed on your Network Walkman are
involved.
c Use the supplied SonicStage software to rename the title with
appropriate characters.
Cause/Remedy
• The operating temperature is below 5°C (67°F).
c Battery life becomes shorter due to the battery characteristics.
This is not malfunction.
• You did not use your Network Walkman for a prolonged period.
c Efficiency of the battery will be improved by repetition of charging
and discharging.
• The battery is required to be replaced.
c Consult your near Sony dealer.
• Battery charging time is not enough.
c Your Network Walkman requires 15 minutes to check the battery
condition to protect it before a quick recharge starts. Keep charging
the battery until it is complete (the CHARGE lamp goes out).
The unit does not operate normally.
c Press the reset button to reset the unit (page 48).
You are trying to charge the battery at high or low temperature.
c Charge the battery in ambient temperature of between 5˚C to 35˚C
(67˚F to 95˚F). The battery will not be charged at high or low
temperature to prevent its deterioration.
Cause/Remedy
An operating system not compatible with the software is used.
c For details, refer to the separate manual “SonicStage Operating
Instructions.”
• Wait for the authentication of the SonicStage software.
• Another application is running on the computer.
c Wait for a while and reconnect the USB cable. If the problem
persists, disconnect the USB cable, restart the computer, and then
reconnect the USB cable.
• The dedicated USB cable is disconnected.
c Connect the dedicated USB cable.
•A USB hub is used.
c Connecting via a USB hub is not guaranteed. Connect the dedicated
USB cable directly to the computer.
continued