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Troubleshooting
Forced formatting
When this unit displays a message such as "Please wait" and does not accept the
user operation, there may be an error in the file system. In this case, perform forced
formatting of this unit to return it to the default status.
Before forced formatting
Is an SD card inserted?
Yes
No
Switch this unit off, remove the SD card and switch this unit on again. Does this
unit start up normally? (Press the reset button if this unit cannot be switched
off.)
YesNo
There is an error in the file system of the SD card.
Using a PC, etc., check if the SD card is usable. If required,
format the SD card together with the internal memory with the
following procedure.
There is an error in the file system of the internal memory.
Format the internal memory with the following procedure.
Forced formatting procedure
If an SD card is inserted, this procedure formats it together with the internal memory.
Caution
• Formatting results in deleting all of the files. The memory contents cannot be
recovered once they have been formatted.
1. Switch this unit off.
Press and hold the power/menu button. If this unit cannot be switched off using the
power/menu button, press the reset button. (page 8)
2. Forcefully format this unit.
While holding the volume fi button, press and hold the power/menu button.
The format confirmation screen will be displayed.
3. Select "Yes".
Press the 4 or ¢ button to select "Yes".
Press the 3/7 button to start formatting.
4. Switch this unit off then on again.
First press and hold the power/menu button to switch this unit off. Then press and hold
the power/menu button again to switch it on.