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Table 32 Troubleshooting for XP Snapshot (continued)
Causes and SolutionsProblem
Causes:
• There are not enough differential tables to create the pairs.
• The conditions to create the pair are not fulfilled.
• The volumes specified to create the pair are in SMPL(PD) status because the
pair is being deleted.
Solutions:
• Secure enough differential tables to create the XP Snapshot pairs.
• Fulfill the conditions to create the pair and try the pair creation again.
• See XP Business Copy's Pair Operation window and verify that the status
of the volume changes to SMPL, and then try the pair creation again.
• Execute RAID Manager's inqraid command and verify that the volume is
not used by XP Snapshot, and then try the pair creation again.
Cannot create XP
Snapshot pairs.
Causes:
• XP Snapshot pairs are not created.
• Displaying XP Snapshot pairs is prohibited by the filtering function.
Solutions:
• Create XP Snapshot pairs.
• Change the settings in the Display Filter dialog box.
XP Snapshot pairs are not
displayed in the volume
list.
Causes:
• A volume is blocked because a failure occurred in the hard disk drive.
Solutions:
• Delete the XP Snapshot pair that is blocked, and call HP technical support.
An error occurred while
restoring the pair.
Causes:
• A failure occurred in two or more hard disk drives.
• The breaker was turned off once and then the power supply was switched
on.
Solutions:
• Ask HP technical support to solve the problem.
A volume is blocked.
Causes:
• Access to the volume is rejected.
Solutions:
• Terminate the application software which monitors the volumes.
• Change all the XP Snapshot pair statuses to PSUS, then start the application
software to monitor the volumes.
For details about the relations between the pair status and host access, see
“Whether Hosts Can Access P-VOL and S-VOL” (page 16).
Trouble occurs on the
application software
installed in the host
computer in order to
monitor the volumes.
100 Troubleshooting