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Maintenance and Troubleshooting 75
Problems and Solutions
Use the information in this section to diagnose problems
and find solutions.
Power Problems
No response from the
printer. Please check the
printer.
Make sure your printer is on and
the USB cable is connected
correctly. Check the printer’s
manual to make sure it’s
PictBridge-compatible.
Turn off the viewer and wait until
it cools down.
The battery power is running
out. Charge the battery. For
details, see “Charging the
Battery” on page 11.
Press the reset button.
See “Resetting the Viewer” on
page 79.
Error message Description
The power does not turn on.
Cause What to do
The battery has run out. When the icon appears on
the top right corner of the LCD,
the battery has run out. See
“Charging the Battery” on
page 11.
The battery is not installed
correctly.
Make sure the battery is installed
correctly. See “Installing the
Battery” on page 11.
The viewer may have shut off
automatically to save battery
power.
Slide the power switch down to
turn the viewer back on.
The battery may need to be
replaced.
See “Replacing the Battery” on
page 80.