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Maintenance and Troubleshooting 78
Printing Problems
Updating the Firmware and Printer
Driver
Epson will occasionally update the viewer firmware. You can
download the latest firmware for the viewer from Epson’s
support website. Instructions for updating the firmware are
provided online.
Uninstalling Software
If you need to uninstall the Epson Link2 software, follow
the procedure below for Windows or on page 79 for
Macintosh.
Windows
1 Click or Start, point to All Programs or
Programs, then select EPSON. Select Epson Link2,
then click
Uninstaller.
Note:
For Windows Vista, when you see the User Account
Control screen, click Allow.
2 After the confirmation dialog box appears, click Yes.
You cannot print.
Cause What to do
The printer is not supported. Make sure your printer is
supported. See page 60.
The printer’s power is off. Turn on the printer.
The USB cable is not
connected correctly.
See “Connecting the Viewer to a
Printer” on page 60 and reconnect
the cable.
You cannot print a JPEG
image.
Make sure the JPEG image does
not exceed 4600 pixels in either the
vertical or horizontal direction.