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Maintenance and Troubleshooting 57
Where to Get Help
Epson provides technical assistance 24 hours a day through
the electronic support services and automated telephone
services listed below.
To speak to a technical support representative, dial:
❍ U.S.: (562) 276-4303, 6 AM to 6 PM, Pacific Time,
Monday through Friday.
❍ Canada: (905) 709-3839, 6 AM to 6 PM, Pacific Time,
Monday through Friday.
Toll or long distance charges may apply.
Before you call, please have the following information ready:
❍ Product name (Epson P-2000)
❍ Product serial number (located on the bottom edge of
the P-2000)
❍ Proof of purchase (such as a store receipt) and date of
purchase
❍ Description of the problem
You can purchase a replacement lithium ion battery
(B32B818252) from an Epson authorized reseller. For
product information and to find the nearest authorized
reseller, please call 800-GO-EPSON (800-463-7766) or
browse our catalog of products at www.epson.com, select
the product you are interested in, and click “Where to Buy.”
To purchase online, please visit the Epson Store at
www.epsonstore.com (U.S. sales only). In Canada, please
call 800-463-7766 for a reseller referral.
Service Access
World Wide Web From the Internet, you can reach Epson
Support at http://support.epson.com.
At this site, you can download drivers
and other files, look at product
documentation, access troubleshooting
information, and receive technical
advice through e-mail.
Automated
Telephone
Services
A variety of automated help services are
available 24 hours a day, seven days a
week. To use these services, you must
have a touch tone telephone and call
(800) 922-8911.