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Maintenance and Troubleshooting 54
File Viewing Problems
The image is not displayed.
Cause What to do
The image format is not
supported.
Make sure the image is a supported
f il e t yp e ( JPE G o r s ome RA W f ile s) .
The image data is
corrupted.
Copy the image again.
The video or audio file is not
supported.
See “Supported Video Formats” or
“Supported Audio Formats” on
page 28. You may be able to
convert your file to one of the
supported formats.
The LCD is too dark. Adjust the LCD brightness. See
“Adjusting the LCD Brightness” on
page 47.
The USB cable is connected
to the P-2000.
No image is displayed on the LCD
when the USB cable is connected or
during certain operations.
A video cable is connected
to the P-2000.
The LCD turns off when you
connect a video cable.
A video is not displayed clearly or stops abruptly.
Cause What to do
The bit rate of the video is
too high.
Check the bit rate. See “Supported
Video Formats” on page 28 for
details.
Sound breaks off when the video or audio is played.
Cause What to do
The bit rate of the file is too
high.
Check the bit rate.
See “Supported
Video Formats” or “Supported
Audio Formats” on page 28 for
details.
No sound comes out when a video is played.
Cause What to do
The Audio Codec of the file
is not supported.
Check the file format. See
“Supported Video Formats” or
“Supported Audio Formats” on
page 28 for details.