D-Link DSM-510 MP3 Player User Manual


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83D-Link DSM-510 User Manual
Section 5 - Troubleshooting
compatible audio receiver for multi-channel decoding.
14. I can’t find any of my music, photos, or video.
• If using a wired network, verify the Ethernet cable is properly attached to your DSM-510 and to a network switch, hub
or router. Verify that the switch, hub or router is powered on.
• If you are using static IP addresses, verify the IP address and netmask are in the same range as other addresses on
your network. Verify that the address is not already in use by another PC or device.
• Make sure the files you are sharing use a supported file format and encoding scheme.
• Verify the folder is shared in the Viiv Media Libary on your Intel
®
Viiv
™
technology verified PC.
15. I can’t hear any sound when I’m playing music.
• Make sure the audio cables are properly connected.
• If the audio cables are connected to your TV, the TV must be on to hear any music.
• If the audio cables are connected to your stereo, make sure the stereo is on and you have the correct stereo input
source selected. If you are having trouble selecting the correct audio source, refer to the instructions that came with
your stereo.
16. Some of my MP3 and WMA files don’t appear.
• The DSM-510 supports the most common music file formats. However, there are almost an infinite variety of bit rates
and sample rates. If a file does not appear on the receiver, it most likely uses an unsupported rate.
• The files may be copy protected. To share your files, turn copy protection off when you rip them.
• The following MP3 sample rates are supported: 4, 8, 16, 22.05, 24, 32, 44.1, 48, 88.2 and 96 kHz.
• For best results, rip your MP3 files at 128 kbps or higher, with a sample rate of 44.1 kHz.
17. I am not able to play certain media files.
• The DSM-510 supports most industry standard file formats but even supported file formats can be encoded in ways
that are not supported. Try exporting media with different encoding settings or using different software applications
to encode your files.
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