
Section 15 Customer Support
15–1
IMAGETEAM 3800 User’s Guide
Obtaining Factory Service in the United States
Welch Allyn Data Collection, Inc. provides service for all its products through a
service center located at its manufacturing facilities in Skaneateles, New York.
To obtain warranty or non–warranty service, return the unit to Welch Allyn
(postage paid) with a copy of the dated purchase record attached.
Please contact the Welch Allyn Data Collection, Inc. Product Service
Department at the address/telephone number listed below to obtain a Return
Material Authorization number (RMA #).
Welch Allyn Data Collection, Inc.
Product Service Department
4619 Jordan Road
P.O. Box 187
Skaneateles Falls, New York 13153–0187
Product Service Department
Telephone: (315) 685–4278 or 685–4360
Fax: (315) 685–4156
Obtaining Factory Service in Europe
For service in Europe, please contact your Welch Allyn representative (at
appropriate address below) or your local distributor.
European/UK Office
Welch Allyn UK Ltd.
Dallam Court
Dallam Lane
Warrington
Cheshire WA2 7LT
United Kingdom
Telephone:Int+44 1 925 240055
or Int+353–1 216 0070
Fax: Int+44 1925 631280
or Int+353–1295–6353