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Cisco ICS 7750 System Description
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Chapter 5 Summary of Software Applications Features
Internal Software Applications
Table 5-3 Components of Cisco Unity Voice Messaging
Application Key Function Key Benefit
Intelligent Voice
Mail
Receives and stores voice
messages
Provides customizable settings and
call-handling options.
Allows multiple message delivery options and
notification methods.
Supports multiple personal greetings.
Supports multilingual prompts in ten languages.
ActiveAssistant Browser-based administration
interface for users
Users can set up their own mailbox greetings,
passwords, message notification destinations,
transfer settings, and playback options.
Users can change all mailbox functions from
any desktop PC by using one URL.
System administrators control user access to
this feature.
Automated
Attendant
Electronic receptionist for
answering and directing
incoming calls
Unlimited menu trees allow versatile options for
callers.
Call routing can be based on Caller ID, Dialed
Number Identification Service (DNIS), Direct
Inward Dialing (DID), trunk, port, and
schedules.
Reduces calls to the operator and speeds up call
management.
Visual Messaging
Interface
Web-based interface for
accessing voice messages
Provides access to voice messages by using
Internet Explorer and a LAN connection.
Can listen to, reply to, compose, forward, and
delete voice messages when using a PC.
