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Appendix
Troubleshooting
Internet radio
A station disappeared from the list or does not work after repeated attempts to listen over several
days. When a station stops broadcasting on the Internet, we remove the station from the list. We
constantly check the stations to see if they are on the air, when a station restarts broadcasting
we put them back in our list of stations.
If a station has changed their management, name, or the type of music they play, you may need
to search for it again.
You cannot nd a specic station on our list. Go to www.vtechphones.com/IS9181 and create
an account for the IS9181. The online account allows you to search for a station by name or call
letters. You can also add a station by using the station URL. See page 23 for information.
Your IS9181 can play many stations and streaming formats, but there are always some stations
that will not be able to play or choose not to be on our list.
My music
Check that your computer is turned on and connected to the same network as the IS9181. Make
sure your computer is working properly - you may need to reboot/restart your computer.
Make sure that you have created a user account for the IS9181 on your computer and that the
folder with your music les is properly shared (see pages 27-52).
Supported les extension types are: mp3, mp4, m4a, ra, rm, rmvb, and wma.
WAV format music les are not supported.
Follow the instructions on page 53 for entering the Computer Password. The Computer
Password and the IS9181 user account password must be the same. The password cannot
include spaces, commas or equal signs.
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