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Troubleshooting
If you experience any of the following difficulties while using Memory Stick Walkman, use this
troubleshooting guide to help you remedy the problem. Should any problem persist, consult your
nearest Sony dealer. For trouble concerning operations while connecting with your computer,
please refer to the supplied software‘s online help “Troubleshooting” contents, too.
To reset the player
If Memory Stick Walkman does not operate
normally even after checking the troubleshooting
guide below, press the RESET button on the rear of
Memory Stick Walkman with a thin object and
hold it there for more than one second.
What happened ?
On playback
Symptom
There is no sound.
The volume does not increase.
Sound is distorted.
There is no sound from the right
channel of the headphones.
The same track is repeated while in
Shuffle mode.
Playback has stopped suddenly.
Cannot playback audio data with
date limits.
The sound is not normal after I
reset the player.
On the display window
Symptom
The backlight is off.
The LCD is light/dark.
“s” appears instead of the album
title.
RESET button
Cause/Remedy
c Adjust the volume. (page 16)
c Set the AVLS function to “NORM.” (page 20)
c Record with a higher bps value. (page 15)
c Make sure that the headphones plug is connected securely.
c If you stop playback, the player reshuffles the tracks and the
track played before stopping may play again as the first
selected track.
c The battery is exhausted. You need to charge it. (page 10)
c Release and reinsert the “Memory Stick” a few times to clean
the terminals.
c You must set the date in the menu. (page 24)
c The date has expired.
c The erasure prevention switch is on LOCK.
c You must press the RESET button longer. Press the RESET
button with a thin object for more than one second. (page 35)
Cause/Remedy
c Set the LIGHT setting to OPR (three seconds after each
operation) or ON (during operation) in the menu. (page 22)
c Set the CONTRAST setting in the menu. (page 22)
c Use the OpenMG Jukebox to rename the title with characters
which can be displayed on the player.
continued