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NWZ-A826 / A 828 / A829.GB.3-289-807-11(1)
Troubleshooting
137
137
Symptom Cause/Remedy
The sound breaks
frequently.
A de
vice using 2.4 GHz frequency, such as a wireless
LAN device, cordless telephone, or microwave oven,
is in use near the player or the device.
D
o Bluetooth communication away from the
electronic devices.
Th
e communication is interfered with by obstacles
such as metal, wall, or people.
R
emove the obstacles or change the location to
secure the communication.
Th
e bit rate setting is improper for the using
environment.
Th
e stability of the communication is based on
the bit rate setting and the using environment. If
the communication is unstable, adjust the bit rate
in “Sound Quality Mode” to secure the
communication (
page 91).
Noise is generated.
B
luetooth connection is unstable.
Y
ou may hear noise under certain communication
conditions. Change the location and restart
communication (
page 86).
Y
ou may hear noise from only one side of
headphones depending on the connection status.
En
d the Bluetooth connection and reestablish it.
Video sound delays
W
hen you listen to video sound from certain
Bluetooth devices, the sound may slightly lag behind
the video.
Continued
Bluetooth communication (continued)
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