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Continued
Miscellaneous
Problem
The drive does not respond
to remote control
commands or NO MEDIA
appears on the remote
control display even if you
insert a disc.
After inserting a disc, the
audio skips or data cannot
be read.
Cause/Solution
t When the HOLD function is in use, slide the HOLD switch
on the remote control in the opposite direction indicated by
the arrow. (For details, see page 48.)
t When the control knob is pulled out, it serves as the volume
control. Push it back.
t You cannot use the remote control when the drive is
connected to your computer. If you want to use the drive as
a CD player, disconnect it from the computer. If you want to
use the drive as a CD player while it is connected to your
computer, use a player installed on your computer to listen
to music.
t If you are using the drive on internal power, the remaining
charge of the internal battery may be low. Connect the drive
to the AC power adapter and recharge the internal battery.
t Confirm that the disc that you are trying to play back
contains files compatible with the drive. (For details, see
page 52.)
t The disc that you are trying to play back may not be
“finalized”. Therefore, you may not be able to play it back or
playback may take some time to start.
t Because of the disc, device used in creating the disc, and
settings at the time of creation, you may not be able to play
back some discs with the drive.
t The drive may be malfunctioning for an unspecified reason.
Insert a pin-like object (such as a paper clip) into the
emergency reset hole next to the manual ejection lever at
the base of the drive. (See illustration on the previous
page.)
t If, after performing the above, you are still unable to play
back discs, see the item titled “After inserting a disc, the
audio skips or data cannot be read”.
t The disc may be inserted with the label side facing down.
Discs must be inserted label side up.
t The disc may be incompatible with this drive. See
“Compatible discs” on page 49.
t The disc or the drive lens may be dirty. If the lens is dirty,
contact your retailer or repair service center nearest you.
t The disc may be scratched. Try a different disc to determine
whether the drive is operating normally.
t There may be dust or other foreign objects on the drive
turntable. If so, wipe it clean.
t Condensation may have formed in the drive or on the disc.
If the disc surface or the drive lens appears to be fogged,
remove the disc and wait approximately one hour for the
condensation to evaporate.