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Troubleshooting
NWZ-X1050 / X1051 / X1060 / X1061 .GB.4-141-609-11(1)
150
150
Power
Symptom Cause/Remedy
Battery life is short.
The operating temperature is below 5 °C (41 °F).
B
attery life becomes shorter due to the battery
characteristics. This is not a malfunction.
Battery charging time is not sufficient.
C
harge the battery until appears.
By adjusting the settings or managing the power supply
properly, it is possible to save the battery power and use the
player for a longer time (
page 176).
You have not used the player for a prolonged period.
Th
e efficiency of the battery will be improved by repeatedly
charging and discharging it.
When usable battery life becomes half the usual time, even
after charging the battery fully, the battery should be replaced.
C
onsult your nearest Sony dealer.
Copyright-protected contents are played.
W
hen copyright-protected contents are played, battery life
may be shorter.
The player cannot charge
the battery.
The USB cable is not connected to a USB port on your
computer properly.
Di
sconnect the USB cable, and then reconnect it.
Use the supplied USB cable.
The battery is charged in an ambient temperature out of the
range of 5 °C (41 °F) to 35 °C (95 °F).
C
harge the battery in an ambient temperature of 5 °C (41
°F) to 35 °C (95 °F).
The computer is not on.
T
urn on the computer.
Your computer has entered sleep or hibernation status.
R
elease the computer from sleep or hibernation status.
An AC adapter that does not support the player is used.
U
se an optional AC adapter that supports the player.
A USB hub is being used.
C
onnecting the player via a USB hub may not work.
Connect the player to your computer using the supplied
USB cable.
The operating system installed on the computer is not be
supported by the player.
T
o charge the player, connect the player to a computer with
the operating system that is supported by the player.
After prescribing the remedies above, if the problem still
persists, press the RESET button of the player and reconnect it
to the computer by using the supplied USB cable.
The player turns off
automatically.
To avoid unnecessary battery consumption, the player
automatically turns off.
P
ress any button to turn the player on.
Charging completes very
quickly.
If the battery is already almost fully charged when charging
begins, little time is needed to reach full charge.
Continued
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Index