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Troubleshooting
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Problem
Nothing appears
on the screen.
No audio is output.
Nothing appears
on the screen and
no audio is output.
Image and sound
are distorted
Recommended Action
• Check the DVD player’s overall screen
brightness setting to make sure it is not “OFF”.
• Make sure the display panel is open. Audio is
not output through the DVD player speakers
while the display panel is closed.
• Check the volume dial setting. If it is at zero,
rotate the dial to turn up the volume.
• Make sure headphones are not connected to
the headphones jack. Connecting headphones
disables the DVD player’s speakers.
• Make sure the DVD player is in the DVD mode
and not the INPUT mode.
• Use a disc that is free of scratches.
• Make sure that the DVD player’s built-in
speakers are not receiving interference from
external speakers.
• Make sure video and audio cords are connected
correctly.
• Make sure you are not trying to use the S-video
cord for input. The S-video cord is for output
only.
• Make sure the DVD player is in the INPUT
mode and not the DVD mode.
• Make sure the channel of the connected TV is
set to VIDEO or AV.
• Make sure video and audio cords are connected
correctly.
• Change the “COMPRESSION” setting to “ON”.
This setting compensates for the relatively low
average volume level of Dolby Digital, which is
used to provide the widest possible dynamic
range.
INPUT mode
No image from
a connected
device appears
on the screen
of the DVD
player.
No image from
the DVD player
appears on the
screen of a
connected
device.
The volume of
Dolby Digital
audio from a
DVD is too low.
DVD mode