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Troubleshooting
Should faults occur, it is in many cases not necessary
to consult your dealer or technical service department.
On the basis of the following checks, you will be able
to rectify a number of conditions yourself without
difficulty. If the condition cannot be remedied after the
following check, please consult your dealer or contact
Marantz Professional at 630 741 0330.
The PMD570 does not turn on
Check power cord and your home circuit breaker
The PMD570 seems to record but there is no sound on
playback
• check input settings (For example, if Bal.In input
is selected and no input is connected to the BAL-
ANCED IN jacks the PMD570 will record si-
lence.)
• is the amp on? Check to see if the correct input
has been selected.
The PMD570 will not playback
• check EDL Play Menu setting, if ON switch to
OFF
No audio playback through headphones
• check HEADPHONE-LEVEL control setting
• check a different track or CF card
The PMD570 will not record
• check that the maximum of 999 tracks have not
been recorded
• make sure that you have not filled up the CF card
with recordings based on time
• check that the PMD570 acknowledges the CF card
Excessive noise
• check cable connections and/or replace cables
• check for proper gain levels
Playback on a PC results in poor sound
• check quality of PC sound card and program
• check frequency conversion program*
• be sure the PMD570 is set to the desired bitrate
*The PMD570 can record audio files with a sampling
frequency of 48kHz. Some PC programs convert the
files to 44.1kHz (using a sample rate converter). Only
high quality sample rate converters should be used.
PC cannot read files
• check if the files are MP2 or MP2 with a .wav file
extension Some PC’s cannot interpret this combi-
nation. Try renaming the MP2 file so it has a .mpg
file extension.
• check the capability of the PC program
Some playback and editing programs do not
support MP2/MP3 or Broadcast Wave (.bwf/.wav)
formats. Consult the Marantz Professional website
at www.d-mpro.com for links to programs that
support MP2/MP3 and Broadcast Wave Format.
Erratic behavior
• If the PMD570 exhibits erratic behavior, the
microprocessor can be reset by, powering off and
disconnecting AC power.
Care and Maintenance
Clean case with a slightly moistened soft cloth.
Media cards that are heavily used should be occasion-
ally reformatted to avoid audio problems due to
fragmentation.
Error Messages
Display Description
NO_CARD
No CF card inserted, or card is not detected.
UNFORMAT
Initializing of CF card is failure or track information
renewal failure
FULL_CARD
Remaining capacity of CF card is less than a few Kbytes.
You Need
FormatOnPC
CF card is not formatted.
Format Fail Formatting failure
NO_FILE
Correct file does not exist.
FULL_999
The number of tracks on the CF card
has reached the 999 maximum.
Can not…
Wave format error was detected during PCM file
playback.
Mark_255
The number of EDL marks on the card has
reached the 255 maximum.
No_Good
Accessing speed of the CF card is not suitable.
UnLock
A corrupt digital audio signal was received during
recording with digital input.
NO_EDL
EDLERROR-A
A or B point for EDL A-B loop was not found.
DSP ERROR
DSP processing error
CF Card
Others