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HP P2000 G3 SAS MSA System User Guide 49
Is the controller back panel OK LED off?
Is the controller back panel Fault/Service Required LED amber?
Are both disk drive module LEDs off (Online/Activity and Fault/UID)?
Is the disk drive module Fault/UID LED blinking amber?
Answer Possible reasons Actions
No System functioning properly. No action required.
Yes The controller module is not
powered on.
The controller module has
failed.
• Check that the controller module is fully inserted and
latched in place, and that the enclosure is powered
on.
• Check the event log for specific information regarding
the failure.
Answer Possible reasons Actions
No System functioning properly. No action required.
Yes
(blinking)
One of the following errors
occurred:
• Hardware-controlled
power-up error
• Cache flush error
• Cache self-refresh error
• Restart this controller from the other controller using
SMU or the CLI.
• Remove the controller and reinsert it.
• Contact an authorized service provider for assistance.
• Replace the controller.
Answer Possible reasons Actions
Yes • There is no power.
• The disk is offline.
• The disk is not configured.
Check that the disk drive is fully inserted and latched in
place, and that the enclosure is powered on.
Answer Possible reasons Actions
No, but the
Online/Activity
LED is blinking.
The disk drive is rebuilding. No action required.
CAUTION: Do not remove a drive that
is rebuilding. Removing a drive might
terminate the current operation and
cause data loss.
Yes, and the
Online/Activity
LED is off.
The disk drive is offline. A predictive
failure alert may have been received
for this device.
• Check the event log for specific information
regarding the fault.
• Isolate the fault.
• Contact an authorized service provider for
assistance.
Yes, and the
Online/Activity
LED is blinking.
The disk drive is active, but a
predictive failure alert may have been
received for this device.
• Check the event log for specific information
regarding the fault.
• Isolate the fault.
• Contact an authorized service provider for
assistance.