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System maintenance and user support
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Language setting When I switched the language
setting to Dutch, why do I still get
an English Main Menu?
If a user selects a language that is not one of
the five pre-loaded options (International
English, French, German, Italian, and Spanish),
the new setting will only affect the Destinator
OP user interface. System menus and non-
navigation screens will default to English.
Aspect Question Answer
Why can’t I view my picture files? You may be trying to view an image that is not
supported by Photo. Go to the “Photo
“ section
for a list of supported image formats.
Multimedia mode
Why can’t I play my music files or
view my pictures while navigating?
The device’s multimedia programs—MP3 and
Photo—are not available in navigation mode.
This is for safety reasons so as not to distract the
driver’s attention from the road.
Why is it that sometimes my device
takes longer than 5 minutes to get
a GPS fix?
If the previous GPS fix position was more than
500 km or 12 hours apart from your current
position and time, it will take significantly longer
than the standard TTFF time to get a GPS fix.
This is due to the nature of the GPS algorithm
and rotational velocity between the satellites
and planet Earth, and deemed normal and is
not the fault of your NAV 350 device.
Navigation mode
How do I acquire a GPS fix within
standard time frame (about 1
minute in general)?
Perform a GPS reset. Go to the “Resetting the
GPS function“ section for instructions.
How do I check the OS version of
my device?
• Perform a soft reset on the device. Go to
the “Resetting the NAV 350
“ section for
instructions. The device’s OS version
appears on the bottom left corner of the
screen.
• View the device’s OS version and other
technical specifications. In the System
panel, tap Sys Info.
How do I restore the system back to
its default factory settings?
Users can perform this task by using the Factory
Reset button on the System Info
screen. Go to
the “Loading the factory default settings
“
section for instructions.
Does performing a factory reset
means a GPS reset as well?
No. The Factory Reset function mainly reset the
OS settings to their default factory values; it will
not cause the GPS settings to reset.
System
information and
performance
What should I do if the system stops
functioning normally?
Perform a soft reset on the device. Go to the
“Resetting the NAV 350
“ section for instructions.
Power I couldn’t turn on the device. The battery power may be depleted.
Recharge the device. Go to the “Recharging
the device” section for instructions.