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Troubleshooting B-2
Problems with
Sound
No sound from the headphones.
Check the following:
❑ The headphones are connected to the Headphones jack.
❑ Make sure that the Headphones Volume control is not muted.
❑ The Digital/Analog switch is set to Digital/Analog mode.
No sound from the speakers.
Check the following:
❑ You have connected your speakers to Sound Blaster's output.
❑ You have selected the correct source in Creative Surround Mixer.
❑ Headphones are not connected to Sound Blaster. Output to the speakers is
automatically cut off when headphones are connected.
❑ Make sure that in Creative Surround Mixer, the Mute check box for that source
does not have a check mark in it.
❑ The Digital/Analog switch is set to Digital/Analog mode.
No audio output when playing digital files such as .WAV, MIDI files or AVI clips.
Check the following:
❑ The speakers’ volume control knob, if any, is set at mid-range. Use Creative
Surround Mixer to adjust the volume, if necessary.
❑ The powered speakers or external amplifier are connected to Sound Blaster’s
output jacks.
❑ The Speaker selection in the Creative Speaker Console corresponds to your
speaker or headphone configuration.
❑ Make sure that in Creative Surround Mixer, the Mute check box for that source
does not have a check mark in it.
❑ The speakers are powered up and turned on.