Filter
Top Products
iAUDIO M3
30
iAUDIO M3
31
Troubleshooting
Symptom Remedy Explanation
iAUDIO does not
power on.
Check if the ‘Hold’ button is set to ON.
If it is, set the ‘Hold’ button to OFF and
try again.
iAUDIO does not work when the Hold button
is set to ON.
See if the same phenomenon occurs
when you connect the adapter.
If the built-in battery is completely discharged,
charge it with the adapter.
You cannot hear
any sound or there
is noise.
Make sure that there are mp3 les in the
memory.
iAUDIO does not work if there are no les in
the memory.
Check if the volume is set to "0."
Check if the remote controller/earphone is disconnected or if there is any foreign substance
in/on the in/phone jacks.
(Noise may be generated if there is foreign substance.)
If data in the audio le is damaged, noise may be generated or the sound may break up.
FM Radio does not
work.
FM reception sensitivity may be weak and you many not be able to hear FM Radio clearly
depending on where you are, such as inside a building, subway or moving car. In addition,
listening to the radio may become impossible if you are in radio wave shade areas.
If FM radio does not work where you know that radio reception should be possible, there
may be a problem in the reception module. In this case, please contact our A/S Center.
Characters on LCD
are illegible.
Change the language setting to ‘English’ in the ‘Country & Language’ menu of iAUDIO,
and select ‘File name’ in the ID3 tag setting menu. However, if the same symptom is
discovered in other iAUDIO products of the same model, some special fonts or foreign
characters may be broken because iAUDIO was developed on the Korean Windows OS.
JetShell does not
work and “iaudio
IS NOT FOUND”
appears in a window.
A separate driver must be installed for Windows 98 or 98 SE.
See "Installing USB Driver for Windows 98."
The HDD capacity is
displayed incorrectly.
(E.g.: 18GB is
displayed for 20GB
memory)
For example, with a 20GB product, about 18.6GB of memory capacity after FAT32
formatting is normal. Some of the memory in iAUDIO is used for system area which is
essential for normal operation of iAUDIO. Therefore, the actual displayed capacity of the
HDD is somewhat reduced when you exclude this.
iAUDIO does not
work or works
abnormally after
Hundreds of les are
saved in Root folder.
iAUDIO uses FAT32. Owing to the
limitations of FAT32, you are advised
NOT to save many les in the root
directory.
There are more limitations for Windows 98.
For Windows 2000 or XP, we recommend that
you create a separate folder and subfolders
under it for saving les.
When ‘JetShell’ is activated, it controls the iAudio drive. Therefore, you should exit ‘JetShell’ before
performing the following tasks:
• Installing the USB drive
• Format in ‘Windows Explorer’
• Upgrade the rmware