Troubleshooting
Print Quality Problems
11342L Re v. 8 6/4/2004 105SL User Guide 83
Light, consistent
vertical lines running
through all of the
labels
The printhead or platen roller is
dirty.
Clean the printhead according to the instructions in
Printhead and Plat en Roller on page 73
Caution • The printhead is hot and can
cause severe burns. Allow the printhea d
to cool.
Electrostatic Discharge Caution •
Observe proper electrostatic safety
precautions when handling any static-
sensitive components such as circuit
boards and printheads.
Intermittent creases
on the left and right
edges of the labels
There is too much toggle
pressure on the printhead.
Reduce the toggle pressure. See Printhead Pressu re
Adjustment on page 77.
Wrinkled Ribbon Th e ribbon is not lo aded
correctly.
Load the ribbon correct ly. See Ribbon Loading
on page 30.
The darkness setting is incorrect. Set the darkness to the lowest possible setting for
good print quali ty. See DARKNESS on page 46.
Incorrect printhead pressure or
balance.
Set the pressure to the minimum required for good
print quality. See Printhead Pressure Adjustment
on page 77.
The media is not feeding
correctly. It is “walking” from
side to side.
Make sure that the media guide and media supply
guide touch the edge of the media.
Table 12 • Print Quality Problems (Continued)
Problem Possible Cause Recommended Solution
