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(E) Symbio 160HD4
Copyright © 2004 TOSHIBA CORPORATION. All rights reserved.
19
Troubleshooting
PROBLEM:The program did not record.
• Check the connections on the back of the TV and the
Symbio AVHD recorder.
• Make sure the TV Guide On Screen system was
configured correctly. See your Toshiba integrated HD
television owner’s manual for details.
• The Symbio’s hard drive may be full. Delete unwanted
recorded programs. If they are locked, you must unlock
them before deleting them.
• If you change the input while pausing live TV, when
you return to the input that was paused, it will return
to live TV and no recording will have taken place.
ERROR MESSAGE: “Error: AVHD is full.”
This message appears when you try to exceed the
Symbio’s hard drive capacity.
SOLUTION:
Delete unwanted recorded programs. If they are
locked, you must unlock them before deleting them.
ERROR MESSAGE: “This television only supports a single AVHD.
The extra AVHD has been ignored.”
This message appears when a second AVHD device
has been connected, to let you know that the extra
AVHD has been ignored.
SOLUTION:
If you have multiple AVHD devices, connect only one
at a time to the TV.
ERROR MESSAGE: “Program recorded has failed. Please delete
some programs from your AVHD.”
The AVHD can store a maximum of 300 different
programs (as long as the total recording capacity is not
exceeded). This message appears when you try to
exceed the 300-program limit.
SOLUTION:
Delete unwanted recorded programs. If they are
locked, you must unlock them before deleting them.
ERROR MESSAGE: “Error: Unknown AVHD error.”
This message appears when an error occurs that is not
recognized by the television.
SOLUTION:
Disconnect the IEEE-1394 cable and power cord
from the AVHD recorder. Wait 30 seconds and then
reconnect.
Note: See “Disconnecting and relocating the Symbio
AVHD recorder” on page 8 for proper disconnection/
reconnection procedures.
(Continued on next page)
Appendix
5
Note: In order to use the full functionality of
the Symbio AVHD recorder, you must first set up
the TV Guide On Screen™ system in your Toshiba
integrated HD television. For details on setting up the TV Guide
On Screen system, refer to your TV owner’s manual.
PROBLEM: The Symbio AVHD recorder does not respond.
• Unplug the Symbio’s AC power cord and plug it back in.
• Make sure the device is properly connected and all cables
are seated properly.
• If the device does not appear in the TV’s Device
Selection window, unplug the IEEE-1394 cable from the
Symbio’s IEEE-1394 (DTVLink) port and reconnect it.
• Make sure the TV is selecting the IEEE-1394 video input
by pressing TheaterNet DEVICE on the remote control,
and selecting “AVHD.”
PROBLEM: The Symbio AVHD recorder is making noise.
• This device performs occasional self-maintenance that
may generate noise temporarily, even when the device is
not in use. This is normal and is not a sign of
malfunction.
• The internal hard disk drive in this device has a limited
service life. If unexpected errors occur repeatedly or the
device makes persistent noise, the hard disk drive may
need servicing or replacement. Refer all servicing to a
Toshiba Authorized Service Station.
PROBLEM: All three LED lights are flashing.
• When all three front panel LEDs are flashing on and off,
the Symbio AVHD is overheating. Follow this procedure
immediately:
1. Stop all AVHD operations and close all AVHD
windows on the TV.
2. Turn off the TV and unplug the power cord from the
AC outlet.
3. Unplug the IEEE-1394 cable from the Symbio
AVHD recorder.
4. Unplug the Symbio AVHD recorder’s power cord
from the AC outlet.
5. Wait at least 15 seconds before relocating the
Symbio AVHD recorder to ensure that the
Symbio’s hard drive has stopped spinning.
Note: Because the device is hot, it is
recommended that you wear protective
gloves when handling it.
6. When the Symbio has cooled, plug in the power
cords and turn on the TV.
7. Make sure the Symbio’s POWER light is illuminated,
and then reconnect the IEEE-1394 cable.
Symbio(E)06_A_06-24 10/19/04, 3:02 PM19